FAQ’s

 

 

Q:  What size are the booth spaces?           

A:  10’ x 10’, unless you indicate on your application you can use an irregular size.

 

Q:  Do you provide booths or tables or anything for rent?

A:  Sorry, but no.  The space fee is for your space only.  You must bring all equipment, tables, canopies, table cloths, decorations, etc. that you need to participate.

 

Q:  What if I do not have booth photos?

A:  You must set up your booth somewhere, with your product in it, and take them.  You will not be admitted into the show without photos.

 

Q:  Do returning vendors need to send photos? 

A:  Yes, just a booth shot is enough, although you may want to include one product shot as well.

 

Q:  What is a resale number/California State BOE permit?

A:  It is a permit you must obtain from the California State Board of Equalization, that creates an account and authorization for you to collect sales tax on your goods which you then turn over to the state when you compile your reports to them.  Look in the phone book under State of California, Board of Equalization.

 

Q:  Why do we have to attach our resale number and photos each year?

A:  Because we receive thousands of applications each year and we do not have time to look up items that may or may not be there from previous years.  We are legally obligated to have a copy of your resale number on file.  It is therefore, very important that you comply, so we can spend our time processing your applications rather than looking up photos and resale numbers.

 

Q:  What is an S.A.S.E.?

A:  Self Addressed Stamped Envelope. 

 

Q:  How do you determine who gets in a show?

A:  A variety of criteria are used, some of which are the following.  Space availability/date of application, category of product, booth and product shots, commissions from previous years, vendor attitude, etc.

 

Q:  When do we know if we got in or not?

A:  Typically, you will receive a small card back from us indicating your status within three weeks.  We do get backlogged sometimes, however, and sometimes things are missed.  If you have not received a response card within a month, check with your bank and see if your check was cashed.  If your check was cashed you were accepted.  If your check was not cashed we are either backlogged, or are holding your application for a reason.  For example, we want to accept you into the show but are awaiting updates from the sponsor on quantity of final space quantities we may be getting.

If it has been a month, and your check has not been cashed, leave a message at the office and we will usually get back to you within a few days as to status.

 

Q:  Do you take credit cards?

A:  Sorry, but no.

 

Q:  When do our space assignments come?

A:  We usually mail the space assignments about two weeks before a show.  These packets will usually include directions, space #, parking instructions and anything else we can think of that will help you be adequately prepared for the show.

 

Q:  Will we have electricity?

A:  Not usually.  Most of our shows are outdoors, and power is not generally available.

 

Q:  Where do we turn in our commissions?

A:  Sunday afternoon you will receive a commission envelope from an EP staff person.  They will tell you where the commission drop is, and it is also indicated frequently in your show packets. 

 

Q:  What is your cancellation policy?

A:  Cancellations should be submitted in writing, and received no later than 30 days prior to an event for any refund to apply.  A $50.00 handling fee will be deducted per show, from any refund.  If you cancel after the 30 day deadline, no refund will be issued.  If you are cancelling within two weeks of start of show, we would appreciate it if you would also call the office at (707) 829-5064, or the show phone (if it’s within two days of the show) at (415) 205-1405.

 

 

Tips:

  • Please do not expect us to come by your booth to check in with each of you.  We do circulate the event throughout the weekend several dozen times, checking in with vendors randomly, on the overall well being of the event and  vendors, but we don’t stop by every booth as it is impractical to do so.
  • We do try and send staff or volunteers around to give potty breaks, but it is not always possible to send them at the times you may need them, so if  you have a real need, or a serious concern during an event,  please call the show phone. 
  • We are often out of the office several days before and after a show.  Many of these events take several days to mark, prep and cleanup, so please keep that in mind if you are trying to reach us in the office during one of these times.

 

 

 

 

ECKERSTROM PRODUCTIONS
Main Office:
 4908 Blank Rd., Sebastopol, CA  95472 
Phone: (707) 829-5064  Fax (415) 329-2380