FAQ’s
Q: What size are the booth spaces?
A: 10’ x
10’, unless you indicate on your application you can use an irregular size. Irregular space capability will enhance your
chances for acceptance.
Q: Do you provide booths or tables or anything
for rent?
A:
Sorry, but no. The space fee is
for your space only. You must bring all
equipment, tables, canopies, table cloths, decorations, etc. that you need to
participate.
Q: What if I do not
have booth photos?
A:
You must set up your booth somewhere, with your product in it, and take
them. You will not be admitted into the
show without photos.
Q: Do returning
vendors need to send photos?
A:
Yes, just a booth shot is enough, although you may want to include one
product shot as well.
Q: What is a resale number/California State BOE
permit?
A:
It is a permit you must obtain from the California State Board of Equalization, that creates an account and authorization for
you to collect sales tax on your goods which you then turn over to the state
when you compile your reports to them.
Look in the phone book under State of
Q: Why do we have to attach our resale number
and photos each year?
A:
Because we receive thousands of applications each year and we do not
have time to look up items that may or may not be there from previous years. It
is therefore, very important that you comply, so we can spend our time
processing your applications rather than looking up photos and resale numbers.
Q: What is a S.A.S.E.?
A:
Self Addressed Stamped Envelope.
Q: How do you
determine who gets in a show?
A:
A variety of criteria are used, some of which are the following. Space availability/date of
application, category of product, booth and product shots, commissions from previous
years, vendor attitude, etc.
Q: When do we know if we got in or not?
A:
Typically, you will receive a
small card back from us indicating your status within a month of receipt of
application. We do get backlogged
sometimes. If you have not received a
response card within a month, check with your bank and see if your payment went
through. If your payment went through
you were accepted. If not, we are either
backlogged, or are holding your application for some reason. For example, we want to accept you into the
show but are awaiting updates from the sponsor on quantity of final space
quantities we may be getting.
If it has been a month, and your payment
was not processed, leave a message at the office and we will usually get back
to you within a few days as to status.
Q: Do you take
credit cards?
A:
90 days before an event we will accept Visa or Mastercard. You will need to complete a credit card
payment form.
Q: When do our space assignments come?
A:
We usually mail the space assignments about two weeks before a
show. These packets will usually include
directions, space #, parking instructions and anything else we can think of
that will help you be adequately prepared for the show.
Q: Will we have electricity?
A:
Not usually. Most of our shows
are outdoors, and power is not generally available.
Q: Where do we turn in our commissions?
A:
Sunday afternoon you will receive a commission envelope from an EP staff
person. They will tell you where the
commission drop is, and it is also indicated frequently in your show
packets.
Q: What is your cancellation policy?
A:
Cancellations should be submitted in writing, and received no later than
30 days prior to an event for any refund to apply. A $50 handling fee will be deducted per show,
from any refund. If you cancel after the
30 day deadline, no refund will be issued.
If you are cancelling within two weeks of start of show, we would
appreciate it if you would also call
the office at (415) 472-1553, or the show phone (if it’s within two days of the
show) at (415) 205-1405
Tips:
- Please do not expect us to come by your
booth to check in with each of you.
We do circulate the event throughout the weekend several dozen
times, checking in with vendors randomly, on the overall well being of the
event and vendors, but we don’t
stop by every booth as it is impractical to do so.
- We do try and send staff or volunteers
around to give potty breaks, but it is not always possible to send them at
the times you may need them, so if you have a real need, or a serious
concern during an event, please
call the show phone.
- We are often out of the office several
days before and after a show. Many
of these events take several days to mark, prep and cleanup, so please
keep that in mind if you are trying to reach us in the office during one
of these times.
1/1/2010